SMS Terms & Conditions for The Laundry Room
Last Updated: August 1, 2026
These SMS Terms & Conditions (“Terms”) explain how The Laundry Room (“we,” “our,” or “us”) uses text messaging (“SMS”) to communicate with customers. By opting in to receive SMS messages, you agree to these Terms.
1. Program Description
By subscribing to our SMS program, you may receive text messages related to:
- Promotions, discounts, and special offers
- Laundry card bonus events
- Store updates, service announcements, or changes in operating hours
- Appointment reminders or confirmations, if applicable
- Customer service messages
Message frequency may vary depending on your interactions and available promotions.
2. Opt-In Consent
You may opt in to SMS messages by:
- Submitting a form on our website
- Signing up through Mailchimp SMS
- Checking a box or selecting SMS during promotions or laundry card events
- Texting a designated keyword, if applicable
By opting in, you confirm that you are the authorized user of the mobile number provided.
3. Opt-Out Instructions
You may stop receiving SMS messages at any time.
To opt out, reply STOP, UNSUBSCRIBE, QUIT, END, or CANCEL.
After opting out, you may receive one final message confirming your request. You may also continue receiving non-marketing messages when necessary to complete a service or request you initiated.
To request help or support, reply HELP.
4. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
5. Data Collection and Privacy
We collect and store your mobile number and related message data solely to operate our SMS program.
We do not sell your mobile number or share it with unaffiliated third parties for their independent marketing purposes.
We use trusted third-party providers—including Mailchimp and other SMS platforms—to send and manage text messages. These providers process your information only on our behalf and in accordance with their own privacy and security practices.
For additional information about how we collect, use, and protect your information, please review our Privacy Policy.
6. Supported Carriers
Our SMS program works with major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Service may not be available through all carriers or in all geographic areas.
7. Eligibility
Our SMS program is intended for U.S. residents who are 18 years of age or older.
8. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Any revisions will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or need assistance regarding these SMS Terms & Conditions, please contact us at hello@laundryroomspokane.com.